At eleven17 we collect and store any information you enter onto our site this includes personally identifiable information including your name, email, phone number, billing and delivery address. We collect this when you make a purchase via our website, communicate or order via email, any contact form or subscribing to our website. We also collect your IP address, so you have access to all parts of our website.

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Any information we do store may be used to cary out your order and if you have consented to it, to be contacted via email when products of interest to you are available or with upcoming promotions on our store products. We may also contact you to notify you regarding your orders, to resolve any disputes, to poll your opinions through surveys or questionnaires, or to send updates about our company. You can opt out of this at anytime.

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Cookies are also used on this website, which you can accept or decline on entering our site. Which collects statistical data (non personal), which we use to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This helps us to understand how are customers are shopping and using our website and feedback to specific products.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Eleven17 does not store or have access to your payment information. This is processed through our payment service providers PayPal and Wix payments, for further information please see their respective privacy policies. Third parties may be used on our site, we would advise also checking their privacy policies. 

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To edit the information you have provided us with or to discuss anything in this policy please email info@eleven17.uk and we will be happy to help with any queries.